Optometry Board of Australia
Ethics and professionalism CPD for optometrists
Ethics learning for optometrists who work where primary eye care, therapeutic prescribing and retail meet, and who want their clinical judgement to hold up under commercial pressure.
- 10 recommended courses
- Courses from A$189
- Certificate on completion
- Primary sources linked

Clinical care, prescribing and retail in one consulting room
Few registered professions combine clinical diagnosis, medicines and a shop floor as closely as optometry. A patient who books for new reading glasses may have early glaucoma, a retinal tear or diabetic retinopathy. An endorsed optometrist may start a topical steroid in the same appointment in which a premium lens package is offered. Many optometrists work in corporate or franchise practices with conversion metrics and appointment structures they did not design.
Optometrists are registered by the Optometry Board of Australia under the National Law, with Ahpra administering registration and notifications. In New South Wales, complaints are managed by the Health Care Complaints Commission with the Optometry Council of NSW, and in Queensland the Office of the Health Ombudsman receives complaints first. Wherever you practise, public protection is the paramount consideration in regulatory decisions.
The profession is relatively small and notifications are uncommon. The Board's 2024/25 annual summary reported about 7,340 registered optometrists, with notifications involving roughly 1% of the profession. When concerns arose, clinical care was the largest category, followed by communication and medication. That pattern is the backbone of the learning on this page.
Courses for optometrists
The optometry course anchors your learning; the topic courses go deeper on the areas behind most concerns. Each course states an estimated learning time, and you record the time you actually spend.
Ethics and Professionalism for Optometrists in
Applying the Optometry Board's Code to Clinical, Commercial and Prescribing Decisions
Prescribing Standards and Safe Medicines Practice
Good Prescribing, Medication Safety and Avoiding Common Errors
Informed Consent and Financial Consent in Australian Practice
Valid Consent, Capacity, Material Risks and Clear Fees Before Treatment
Probity and Financial Integrity for Health Practitioners
Honesty in Records, Billing, Declarations and Conflicts of Interest
Advertising a Regulated Health Service: Applying the Ahpra Advertising Guidelines
Testimonials, Claims, Titles, Before-and-After Images and Social Media Done Lawfully
Privacy, Health Records and My Health Record in Australian Practice
The Privacy Act, State Health Records Laws and Handling Patient Information Well
Telehealth and Online Prescribing: Standards for Australian Practitioners
Safe Virtual Care, Asynchronous Prescribing Limits and Record-Keeping
Effective Communication with Patients and Families
Clear, Respectful and Safe Communication That Prevents Complaints
Open Disclosure in Healthcare Practice
Saying Sorry, Explaining What Happened and Supporting Patients After Harm
A$189incl. GST
Add to cart: Open Disclosure in Healthcare PracticeCultural Safety in Practice: Aboriginal and Torres Strait Islander Health
Turning the Code of Conduct's Cultural Safety Duties into Everyday Clinical Practice
The documents behind optometric practice
| Document | In force from | What it means day to day |
|---|---|---|
| Shared Code of conduct | 29 June 2022 | Baseline for clinical, commercial and personal decisions; business targets must be consistent with it |
| CPD registration standard and guidelines | 1 December 2020 | 20 hours a year, or 30 for endorsed optometrists including 10 related to the endorsement; non-clinical activities capped at five hours |
| Endorsement for scheduled medicines standard | Current version on the Board site | Defines who may prescribe and on what basis |
| Optometry guidelines for use of scheduled medicines | 10 December 2021 | Safe prescribing, the Board-approved list of topical medicines, glaucoma referral and co-management |
| Guidelines on the prescription of optical appliances | 1 June 2016 | Content and issue of spectacle and contact lens prescriptions |
| Ahpra interim guidance on financial or commercial conflicts of interest | September 2026 | Disclosure to each patient; discuss options you do not supply |
| Ahpra guidance on off-label, unapproved or compounded medicines | September 2026 | Raises the bar for evidence, consent and documentation |
Three sources of prescribing authority
Therapeutic prescribing has transformed optometry, and a large proportion of optometrists now hold the endorsement for scheduled medicines. Authority to prescribe rests on three things working together: the endorsement must appear on your registration, the medicine must be on the Board-approved list in the scheduled medicines guidelines (currently topical schedule 2, 3 and 4 medicines), and the drugs and poisons law of your state or territory must authorise it. Restrictions imposed by a medicines regulator must be notified to the Board within seven days.
The Board consulted in late 2025 on extending the endorsement to oral medicines on an approved list. Until a change has been approved, has taken effect and is permitted by state or territory law, the current topical list is the limit. An endorsed optometrist faced with severe herpes zoster ophthalmicus, for example, needs urgent medical referral rather than an oral antiviral.
Most concerns about optometric prescribing involve follow-up rather than the first choice of medicine. A topical steroid for anterior uveitis needs a confident diagnosis, explicit instructions on tapering and stopping, and a fixed review with pressure measurement, not 'come back if it doesn't settle'. Glaucoma care needs active recall, adherence checks and a written co-management plan so that neither practitioner assumes the other is watching. Our prescribing standards course and telehealth and online prescribing course extend this for optometrists who prescribe or review remotely.
Pressure points in optometric practice
These are the situations behind most clinical care, communication and medication concerns about optometrists.
A red flag in a routine appointment
Flashes mentioned during a glasses appointment, or bilateral disc swelling with headache. Same-day emergencies need direct contact with an ophthalmologist or emergency department, not a letter for the patient to carry next week.
Short appointments, abbreviated examinations
A request for 'just new glasses' does not narrow your duty to detect disease you could reasonably find. If the workflow cannot fit an adequate assessment, book a further appointment rather than cutting the examination short.
Holding back a prescription
Making release of a spectacle prescription conditional on buying frames conflicts with the Code and with privacy access obligations, whatever head office policy says.
Premium lenses and myopia control
Blue-light filters described as 'essential to protect your retina', or parents told a child 'will go blind' without a multi-year program, overstate evidence and can breach advertising law as well as the Code.
Optional imaging and Medicare items
Patients need to know before a test that it is optional, what it costs and whether Medicare covers it. The optometrist whose provider number is used is responsible for the item claimed, even when software selects a default.
Dilation without warning
Patients should be told before dilation that they should not drive until their vision recovers, and what the warning signs of angle closure are. It is a small script that prevents real harm and complaints.
What the optometry course covers
Ethics and Professionalism for Optometrists in Australia is an estimated three hours of self-paced learning, with optometry case illustrations from independent practices, corporate and franchise settings, outreach services, aged care visits and shared glaucoma care. It ends with a written reflective account and a 20-question scenario assessment (pass mark 16 out of 20). Topics include:
- matching the depth of assessment to the presentation and risk profile, and referring with the right urgency
- using OCT, widefield imaging and AI tools while keeping responsibility for interpretation
- children and myopia management, including honest discussion of evidence, multi-year costs and low-dose atropine within your authority
- fitness to drive under Assessing Fitness to Drive, and the reporting rules where you practise
- prescribing within the endorsement, glaucoma shared care, steroids and off-label use
- issuing optical appliance prescriptions and respecting patient choice of supplier
- sales targets, disclosure, Medicare billing and advertising
- consent for dilation, cultural safety, records, infection prevention, CPD, self-reporting and mandatory notifications
Optometrists in retail settings often add probity and financial integrity and informed and financial consent. Those who visit remote communities or aged care benefit from cultural safety in practice.
Optometry scenarios worked through in the course
Fictional, Australian and built around the decisions that turn into complaints.
The franchise leaderboard
A practice ranks optometrists weekly by premium lens conversion and displays the ranking. Needs-based recommendations, documented reasons and raising the concern with reference to the Code and Ahpra's interim conflicts guidance are the expected response.
Trusting the AI result
A busy optometrist starts accepting an AI tool's 'no referable disease' output without reviewing the retinal photographs. Accountability for the assessment stays with the optometrist, and the practice should audit the tool's performance in its own population.
Glaucoma patient lost to recall
A co-managed patient misses two appointments and receives one text message. A chronic, symptomless condition makes escalating recall, phone and letter attempts and telling the ophthalmologist an ethical duty.
Field loss and the car keys
An older patient with advanced glaucoma is below the private licence standard but wants to keep driving locally. Clear advice about her own duty to notify, transport alternatives, a written summary and knowing your state's reporting options all matter.
A transcription error in progressives
A wrong cylinder axis is found after the patient complains of blur. Acknowledging it, apologising, replacing the lenses at no cost and adding a double-check is open disclosure applied to dispensing.
Sleeping in monthly lenses
A teenager rinses lenses in tap water and sometimes sleeps in them. Plain-language risk explanation, demonstration, written advice, review and safer alternatives, with parental involvement she agrees to.
Programs for optometrists
Programs combine related courses in a suggested order at a lower combined price. Practice compliance suits optometrists in retail settings; clinical care and prescribing suits endorsed optometrists.
Practice Compliance Program (advertising, cosmetic, telehealth, privacy)
Courses in this program
A$927
Full price A$1,236A$309 less than buying the courses separately
View program: Practice Compliance Program (advertising, cosmetic, telehealth, privacy)
Clinical Care and Prescribing Program
Courses in this program
A$799
Full price A$1,065A$266 less than buying the courses separately
Communication, Consent and Disclosure Program
Courses in this program
A$657
Full price A$876A$219 less than buying the courses separately
Ahpra Notification Response Program
Courses in this program
A$992
Full price A$1,323A$331 less than buying the courses separately
Meeting the Optometry Board CPD standard
Under the CPD registration standard in force from 1 December 2020, optometrists without the scheduled medicines endorsement complete at least 20 hours of CPD each registration year. Endorsed optometrists complete at least 30 hours, including 10 hours related to the endorsement. Non-clinical activities are capped at five hours a year. CPD activities do not need formal accreditation under the standard, but they should improve patient outcomes, draw on the best available evidence, build competence and keep you up to date, and the Board may audit your records. Check the current standard before you plan, including any new requirements linked to expanded prescribing.
Ethics learning in optometry is largely clinical and professional in focus, because it deals with assessment, referral, prescribing and consent. You decide how to categorise it in your own plan. Start with a learning plan based on your scope and patients, feedback, audit results and complaints, then reflect on what changed. The CPD Portfolio keeps your plan, hours, certificates and reflections ready for audit, and the free reflective statement template helps structure what you learned.
Remember the seven-day self-reporting duties too: certain criminal charges and convictions, insurance lapsing, Medicare billing privileges being restricted, and restrictions from a medicines regulator must all be notified to the Board.
Facing a complaint about missed disease or a sale?
Contact your indemnity insurer first, keep your records unaltered and respond with insight rather than defensiveness. Most notifications about optometrists close without further action. Education can support a response, but no course can guarantee any outcome, and anyone with conditions should check with the Board and their adviser before relying on a particular course.
Optometrist ethics CPD: questions we are asked
How many CPD hours do optometrists need each year?
Under the standard in force from 1 December 2020, at least 20 hours a year, or at least 30 hours for optometrists with the scheduled medicines endorsement, including 10 hours related to the endorsement. Non-clinical activities are capped at five hours. Always confirm the current standard on the Board's website.
Can endorsed optometrists prescribe oral medicines?
The Board consulted in late 2025 on extending the endorsement to oral medicines on an approved list. Until a change takes effect and state or territory medicines law permits it, endorsed optometrists prescribe only from the current Board-approved list of topical medicines.
Do I have to give a patient their spectacle prescription if they buy elsewhere?
Patients should be able to obtain their prescription without being pressured into buying from you, and they have a legal right of access to their health information. Making release conditional on a purchase, or imposing unreasonable fees or delays, is inconsistent with the Code and privacy obligations.
Is a contact lens prescription different?
Yes. A contact lens prescription depends on a completed fitting and review of the eye's response. If fitting is incomplete or lens wear is unsafe, explain why and what is needed. Honest information about aftercare is appropriate; using it as a pretext to secure a sale is not.
How should I disclose sales bonuses or commissions?
Ahpra's interim guidance says disclosure must be made to each patient, in plain language, before they commit. A notice on a website is not enough. Discuss a range of options, including buying elsewhere or keeping current glasses if the change is small, and record significant disclosures.
Am I responsible for Medicare items my practice software selects?
Yes. The optometrist whose provider number is used is responsible for the accuracy of each claim. An automated default that produces incorrect claims is not a defence; correct the item, raise the setting with management and review past claims if needed.
Are Practitioner Ethics courses recognised by the Optometry Board?
We are an independent education provider, not affiliated with Ahpra or the Board, and our courses are not accredited and not approved by them. The Board's standard does not require accreditation; you decide whether a course fits your plan and record your actual time.
Can these courses help with a notification about my practice?
They can help you understand the standard and document learning and change, which is often part of showing insight. They do not replace advice from your indemnity insurer or lawyer, and they cannot determine what a Board decides.
Primary sources
- Optometry Board of Australia optometryboard.gov.au
- Optometry Board: registration standards optometryboard.gov.au
- Optometry Board: codes, guidelines and policies optometryboard.gov.au
- Ahpra: shared Code of conduct ahpra.gov.au
- Ahpra: advertising hub ahpra.gov.au
- Austroads: Assessing Fitness to Drive austroads.gov.au
- Office of the Australian Information Commissioner oaic.gov.au
Links go to official regulator and government websites. Check them for the current version before relying on any requirement.
Related courses
- Ethics and Professionalism for Optometrists inAbout 3 hoursA$309
- Prescribing Standards and Safe Medicines PracticeAbout 2 hoursA$189
- Informed Consent and Financial Consent in Australian PracticeAbout 3 hoursA$309
- Probity and Financial Integrity for Health PractitionersAbout 2 hoursA$189
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