Dental practitioners
Ethics and professionalism education for dental practitioners
Clear, practical courses on the ethical and professional questions that come up in dental practice, from scope and infection control to fees, advertising and commercial pressure.
- 10 recommended courses
- Courses from A$189
- Certificate on completion
- Primary sources linked

One Board, five divisions, shared obligations
The Dental Board of Australia regulates dentists and dental specialists, dental hygienists, dental therapists, oral health therapists and dental prosthetists under the National Law. Each division has its own education pathway and its own scope of practice, but all dental practitioners share the same core professional obligations and are measured against the same set of Board documents.
The key documents are:
- The shared Code of conduct (29 June 2022), which the Dental Board has adopted with most other National Boards.
- The Scope of practice registration standard and Guidelines for scope of practice (1 July 2020).
- Registration standards on CPD, recency of practice, professional indemnity insurance, criminal history and English language skills.
- Shared guidelines on advertising a regulated health service (14 December 2020), registered health practitioners and students in relation to blood-borne viruses (6 July 2020), mandatory notifications (1 March 2020) and the supervised practice framework.
- Guidelines on non-surgical cosmetic procedures and on advertising higher-risk non-surgical cosmetic procedures, both effective from 2 September 2025, which matter for dentists offering injectables or facial aesthetics.
When a notification is made about a dental practitioner, Ahpra and the Board ask how the practitioner's conduct compares with these documents. In New South Wales, complaints are managed by the Dental Council of New South Wales with the Health Care Complaints Commission. In Queensland, the Office of the Health Ombudsman receives complaints and refers some to Ahpra and the Board.
Recommended courses for dental practitioners
Start with the two dental courses. Then add the topic courses that suit your practice: advertising and cosmetic work for practice owners and those offering aesthetics, consent and financial consent for anyone discussing treatment plans, and privacy and records for everyone.
Dental
Ethics and Ethical Standards for Dental Practitioners
Applying the Dental Board's Code to Consent, Fees, Advertising and Care
A$189AUD incl. GST
Add to cart: Ethics and Ethical Standards for Dental PractitionersDental
Professionalism and Professional Standards for Dental Practitioners
Scope, Records, Infection Control and Conduct for the Dental Team
Advertising
Advertising a Regulated Health Service: Applying the Ahpra Advertising Guidelines
Testimonials, Claims, Titles, Before-and-After Images and Social Media Done Lawfully
Cosmetic practice
Cosmetic Procedures: Ethical, Professional and Advertising Standards in
Patient Selection, Consent, Cooling-Off, Advertising and Safe Practice for Cosmetic Work
Consent
Informed Consent and Financial Consent in Australian Practice
Valid Consent, Capacity, Material Risks and Clear Fees Before Treatment
All professions
Professionalism in Documentation and Record-Keeping
Accurate, Timely and Defensible Clinical Records
A$189AUD incl. GST
Add to cart: Professionalism in Documentation and Record-KeepingPrivacy and records
Privacy, Health Records and My Health Record in Australian Practice
The Privacy Act, State Health Records Laws and Handling Patient Information Well
All professions
Open Disclosure in Healthcare Practice
Saying Sorry, Explaining What Happened and Supporting Patients After Harm
A$189AUD incl. GST
Add to cart: Open Disclosure in Healthcare PracticeAll professions
Probity and Financial Integrity for Health Practitioners
Honesty in Records, Billing, Declarations and Conflicts of Interest
A$189AUD incl. GST
Add to cart: Probity and Financial Integrity for Health PractitionersAll professions
Responding to an Ahpra Notification or Investigation
Your First Steps, Your Response and What Happens Next
A$189AUD incl. GST
Add to cart: Responding to an Ahpra Notification or Investigation
Scope of practice: education, training and competence
Since 1 July 2020, the Dental Board's scope of practice standard has rested on a simple test: you practise only within the education, training and competence you hold, within your division. Dental hygienists, dental therapists, oral health therapists and dental prosthetists judge their own scope and must refer when a patient's needs go beyond it. Dentists and specialists apply the same test to procedures they have not been trained in or have not performed recently.
That freedom brings responsibility. Practitioners working independently need robust referral arrangements, the confidence to say that something is outside what they do, and records that show their scope decisions. Being asked to "just place the temporary" does not change anyone's scope: directing work outside scope is a breach for the person who directs it and the person who does it, and "my employer told me to" is not a defence.
CPD and recency for dental practitioners
| Requirement | What the Dental Board expects | Practical point |
|---|---|---|
| CPD hours | At least 60 hours over each three-year cycle. | The current cycle runs from 1 December 2025 to 30 November 2028. |
| CPD content | Most activity should be clinically or scientifically based. | Ethics and professionalism courses add breadth; make sure the balance of your cycle still meets the clinical and scientific emphasis. |
| Recency of practice | Practise recently enough to maintain competence in your area of practice, including within your scope. | Check the requirement before extended leave and plan a supervised, structured return. |
| Annual declarations | Declarations about CPD, recency, professional indemnity insurance, health and criminal history. | Check your position before you complete the declaration, not after. |
| Standards under review | In 2026, 14 National Boards, including the Dental Board, consulted on revised CPD and recency standards. | The current standards apply until replaced. Check the Board's CPD page before planning the rest of your cycle. |
How our dental courses fit into your CPD cycle
Our two dental courses are designed as a pair. Ethics and ethical standards for dental practitioners covers values and reasoning: autonomy and consent, honesty in fees and advertising, avoiding overtreatment, justice and access, and the courage to act ethically under commercial pressure. Professionalism and professional standards for dental practitioners covers the Board's framework: scope, infection prevention and control, dental records, CPD and recency, and accountability in corporate and employed settings.
Record the time you actually spend on each course and keep the certificate with a short note on what you will change. That makes the activity meaningful at audit time. Practitioner Ethics is independent and not affiliated with Ahpra or the Dental Board, and our courses are not accredited by either. You decide whether a course fits your CPD plan.
Where concerns about dental practitioners tend to arise
The themes below recur in the Board's standards and the case material in our dental courses. Many arise where clinical judgement meets commercial pressure.
Infection prevention and control
The Board's specific guideline was retired in favour of principle-based expectations, but the obligations remain: standard and transmission-based precautions, reprocessing with validation and traceability, and knowing which patients were treated if a sterilisation failure is found.
Working outside scope
A dentist asking an assistant or hygienist to place a restoration while she sees an emergency, or offering a procedure without the training. Scope is personal, and it is the practitioner who answers for it.
Records that do not tell the truth
Auto-populated notes that describe things that did not happen, or records changed after a complaint. Altering records after a notification may be treated more seriously than the original clinical concern.
Overtreatment and production targets
Treatment plans shaped by targets or benefit schedules rather than clinical need, and pressure on new graduates whose plans are "too conservative". The Code expects care in the patient's interest.
Fees and financial consent
A cost that doubles mid-treatment without discussion, or gap-free offers that hide conditions. Informed financial consent is part of informed consent.
Advertising
Clinical testimonials cannot be used in advertising, images must be genuine and representative, offers must state their terms, and non-dentist practitioners must not imply they are dentists.
Cosmetic and facial aesthetic work
Since 2 September 2025, guidelines on non-surgical cosmetic procedures and their advertising apply, including to dental practitioners who offer injectables.
Fair treatment of every patient
Booking patients with a blood-borne virus only at the end of the day, or refusing them certain procedures, is not justified by infection control and may be unlawful discrimination.
Scenarios from our dental courses
Each case is set in an Australian dental practice and asks you to make a decision, then compare it with the Board's expectations.
The production target
A practice asks you to convert hygiene visits into restorative plans. The same-patient test helps separate clinical need from commercial pressure.
Veneers before the holiday
A young adult wants ten veneers on healthy teeth within three weeks. Motivation, alternatives, irreversibility and time to decide.
Sealants to use the cap
An oral health therapist is told to seal every molar for children under the Child Dental Benefits Schedule. Clinical need, honesty and employer pressure.
The tearful reveal video
A moving patient video for social media is a clinical testimonial used in advertising and may create unreasonable expectations.
Fillings for adults?
An oral health therapist trained to treat patients under 26 is asked to restore adult teeth. Applying the scope test of education, training and competence.
Three days of failed cycles
A practice finds its steriliser recorded incomplete cycles for three days. Who must be traced, told and followed up?
The auto-note problem
Practice software records a medical history review that never happened. How templates undermine records and credibility.
The wrong premolar
An orthodontic extraction goes wrong. Applying the Code of conduct's expectations for open disclosure and learning.
Planning a safe return after a break from practice
Check the recency position early
Before extended leave, or as soon as you plan to come back, check the Dental Board's recency requirements for your division and for each area of practice you intend to resume. Recency applies within your scope, not only to registration as a whole.
Be honest at renewal
If you have not practised recently enough, say so in your declaration and seek advice. A wrong tick in the recency box is a probity issue that can outweigh the original gap.
Agree a return-to-practice plan
Where the Board requires it, discuss a plan with Ahpra. Typical elements are refresher education in the areas you will resume, a period of supervised practice and a defined scope while you rebuild confidence.
Use CPD to close specific gaps
Target CPD at what has changed while you were away, such as new guidelines on cosmetic procedures, advertising or infection prevention, as well as clinical updates.
Document the process
Keep a record of your plan, the education completed, supervision feedback and your reflection. It shows the Board, an employer or an auditor that your return was deliberate and safe.
Dental practitioners in particular settings
Corporate and employed practice
Corporate groups, health fund clinics and practices owned by non-practitioners can bring targets, scheduling pressure and marketing that the treating practitioner did not write. The National Law makes it an offence to direct or incite a practitioner to act unprofessionally, but responsibility for your clinical decisions and for advertising your services still rests with you. Our advertising course explains who is responsible for what.
Hygienists, therapists and oral health therapists
Independent practice is now common. Clear referral pathways, documented scope decisions and honest descriptions of your profession in advertising are the core protections.
Dental prosthetists
Prosthetists work directly with patients and must recognise oral conditions that need referral. The dental professionalism course includes a case where a prosthetist identifies a learning need in oral examination and referral, completes relevant clinical CPD and reviews referral outcomes six months later.
Practice owners
Owners set the systems for infection control, records, advertising and fees that everyone else works within. A team licence gives the whole practice the same reference point.
Programs suited to dental practitioners
Programs group related courses so you can build structured learning on a theme. These are the most relevant for dental practice.
Program · 4 courses
Practice Compliance Program (advertising, cosmetic, telehealth, privacy)
A$927
A$1,236Save A$309Courses in this program
View program: Practice Compliance Program (advertising, cosmetic, telehealth, privacy)
Program · 4 courses
Communication, Consent and Disclosure Program
A$657
A$876Save A$219Courses in this program
Program · 4 courses
Probity and Records Program
A$747
A$996Save A$249Courses in this program
Program · 7 courses
Ahpra Notification Response Program
A$992
A$1,323Save A$331Courses in this program
Facing a complaint or notification?
Seek advice from your indemnity insurer before responding to Ahpra, and avoid contacting the patient in a way that could be seen as pressure. Dental Practitioner Support offers confidential help. Our guide sets out the first steps calmly; no course can guarantee a regulatory outcome.
Questions dental practitioners ask
How many CPD hours do dental practitioners need?
At least 60 hours over each three-year cycle, with most activity clinically or scientifically based. The current cycle runs from 1 December 2025 to 30 November 2028. The Board consulted on revised standards in 2026, so check its CPD page for any change.
Do ethics and professionalism courses count as dental CPD?
They can form part of your cycle when they meet a learning need you have identified, recorded with the actual time you spend. Because most of your CPD should be clinically or scientifically based, treat ethics courses as a complement to clinical learning. Our courses are independent and not accredited by the Dental Board or Ahpra.
Which code of conduct applies to dentists?
The shared Code of conduct, in effect from 29 June 2022, adopted by the Dental Board and most other National Boards. It applies to all five dental divisions.
What does the scope of practice standard require of a hygienist or therapist?
To practise only within the education, training and competence you hold, within your division, and to refer when a patient's needs go beyond it. The standard has applied since 1 July 2020.
Can my dental practice use patient reviews in advertising?
Testimonials about the clinical aspects of a regulated health service cannot be used in advertising, even with the patient's consent. Our advertising course explains the difference between clinical and non-clinical comments and how the guidelines apply to social media.
Are the courses suitable for dental prosthetists and oral health therapists?
Yes. Both dental courses are written for dentists, dental specialists, dental hygienists, dental therapists, oral health therapists and dental prosthetists, with cases from each division.
What happens if my practice discovers a sterilisation failure?
Manage the immediate risk, identify which patients were treated with affected instruments using your traceability records, inform them and offer appropriate follow-up, and seek advice from your indemnity insurer. The professionalism course works through this scenario step by step.
Can a course help me respond to a notification?
Relevant, reflective learning can be part of showing insight and change, but no course can guarantee an outcome. Speak to your indemnity insurer first, then see the Notification Response program.
Primary sources
- Dental Board of Australia: Policies, codes and guidelines dentalboard.gov.au
- Dental Board of Australia: Scope of practice registration standard dentalboard.gov.au
- Dental Board of Australia: Scope of practice FAQs dentalboard.gov.au
- Dental Board of Australia: CPD dentalboard.gov.au
- Dental Board of Australia: Infection prevention and control dentalboard.gov.au
- Ahpra: Shared Code of conduct principles ahpra.gov.au
- Ahpra: Support services for practitioners ahpra.gov.au
Links go to official regulator and government websites. Check them for the current version before relying on any requirement.
Related courses
- Ethics and Ethical Standards for Dental PractitionersAbout 2 hoursA$189
- Professionalism and Professional Standards for Dental PractitionersAbout 2 hoursA$189
- Advertising a Regulated Health ServiceAbout 3 hoursA$309
- Cosmetic ProceduresAbout 3 hoursA$309
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Calm first steps: who to call first, what not to do and where education fits in your response.
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