Concern guide: honesty and probity
Honesty and Probity Concerns for Australian Health Practitioners
A probity concern asks whether your word can be relied on. This guide explains where these concerns arise, why regulators treat them so seriously, and why honest correction is almost always viewed more favourably than the original mistake.
- 8 recommended courses
- Courses from A$189
- Certificate on completion
- Primary sources linked

What probity means in practice
Probity means honesty and integrity in everything you write, sign, claim and declare: clinical records, reports and certificates, billing and claims, declarations to Ahpra, employers and insurers, and financial dealings with patients. A probity concern is raised when someone believes a practitioner has been dishonest, misleading or has allowed a personal or commercial interest to override a patient's interests.
The National Law does not use the word probity, but honesty runs through it. The definition of unprofessional conduct includes providing excessive, unnecessary or otherwise inappropriate services; accepting or offering a benefit as an inducement or reward for a referral or recommendation; and referring a person to, or recommending, a health service in which you have a pecuniary interest without disclosing the nature of that interest. Professional misconduct includes conduct inconsistent with being a fit and proper person to hold registration, and that is where serious dishonesty usually sits.
Every profession's code mirrors this. The shared Code of conduct, Good medical practice, the Nursing and Midwifery Board's codes and the Psychology Board's code all require honesty in documents you write and sign, fair and transparent dealing about fees, disclosure and management of conflicts of interest, and no financial exploitation of patients. Commonwealth and state laws, including the Health Insurance Act 1973 and the National Disability Insurance Scheme Act 2013, add separate legal consequences for false claims.
Recommended courses for probity concerns
The probity course is the core of this topic. Add records, billing and consent courses according to where the concern arose, and the insight and remediation courses if you are responding to a notification.
All professions
Probity and Financial Integrity for Health Practitioners
Honesty in Records, Billing, Declarations and Conflicts of Interest
A$189AUD incl. GST
Add to cart: Probity and Financial Integrity for Health PractitionersAll professions
Professionalism in Documentation and Record-Keeping
Accurate, Timely and Defensible Clinical Records
A$189AUD incl. GST
Add to cart: Professionalism in Documentation and Record-KeepingBilling compliance
Medicare Billing Compliance and the Professional Services Review
Accurate MBS Claiming, Record-Keeping and Responding to Compliance Concerns
Consent
Informed Consent and Financial Consent in Australian Practice
Valid Consent, Capacity, Material Risks and Clear Fees Before Treatment
Notifications and conduct
Professional Misconduct: The Most Serious Findings and How They Arise
How Professional Misconduct Differs From Unprofessional Conduct, and the Consequences
All professions
Demonstrating Insight for Health Practitioners
Understanding What Went Wrong, Its Impact and How You Have Changed
A$189AUD incl. GST
Add to cart: Demonstrating Insight for Health PractitionersAll professions
Remediation for Health Practitioners: Showing a Board You Have Changed
Planning, Completing and Evidencing Targeted Remediation
All professions
Responding to an Ahpra Notification or Investigation
Your First Steps, Your Response and What Happens Next
A$189AUD incl. GST
Add to cart: Responding to an Ahpra Notification or Investigation
Why the same lapse can lead to very different outcomes
| Conduct | How regulators tend to view it |
|---|---|
| A genuine error, promptly disclosed and corrected | A performance or systems issue; often no further action, or advice and education |
| Careless inaccuracy repeated over time | Possible unsatisfactory performance or unprofessional conduct |
| A deliberate false record, claim or declaration | Usually treated as professional misconduct; serious outcomes are likely |
| Concealment or lying during an investigation | An aggravating factor that can lead to the most serious outcomes |
Why dishonesty is treated so seriously
Regulatory action is protective, not punitive. Boards and tribunals ask what risk a practitioner poses in future and what is needed to maintain public confidence in the profession. Dishonesty bears directly on both questions. Much of safe health care depends on statements being reliable: a record that says an examination was done, a certificate that says a patient is unfit for work, a declaration that CPD was completed. A practitioner who has falsified one of these has shown that their statements cannot be taken at face value.
That is why dishonest conduct can lead to reprimands, conditions, suspension or cancellation even when no patient was physically harmed. It is also why the response to a concern matters so much. Altering a record after a complaint, giving a misleading explanation or denying conduct that is later proven commonly produces a worse outcome than the original lapse would have. The reverse is equally consistent: a practitioner who identifies an error, discloses it, corrects it and shows insight is usually viewed far more favourably.
A useful personal test is the front page question. If this record, claim, report or arrangement were described accurately in a newspaper or read aloud to a tribunal, would you be comfortable? If the honest answer is no, stop and get advice before going further.
Where probity concerns arise
Very few probity problems begin with a plan to deceive. More often a practitioner under time, financial or emotional pressure takes a shortcut, nobody challenges it, and it becomes a habit.
Records written after the event
Pre-charting, back-dating, filling in notes from habit at the end of a long day, or adding detail after a complaint. Electronic audit trails show who changed what and when.
Reports, certificates and forms
Sympathetic inflation in reports for insurers, funders or courts; certificates for people you did not assess; signing forms you have not checked. Every signature is a statement of fact.
Billing and claims
Claiming items that do not match the service, upcoding, claiming for time not spent, or letting others bill in your name without checking. Responsibility for claims in your name stays with you.
Declarations to Ahpra
Ticking yes to the CPD, recency or insurance declarations at renewal without being able to back them up. Ahpra audits a random selection each year, and a false declaration is often treated more seriously than the shortfall.
Conflicts of interest
Undisclosed referral benefits, pecuniary interests in services you recommend, and remuneration models that reward selling particular products or packages.
Describing yourself
Overstating qualifications or experience on a CV, website or profile, and giving references you cannot honestly stand behind. Advertising must not be false, misleading or deceptive.
Declarations and the seven-day notice obligation
At application and every renewal you make formal declarations about CPD, recency of practice, professional indemnity insurance, criminal history and health impairment. If you cannot honestly make a declaration, do not make it. Declare the shortfall, explain what you are doing about it, or contact Ahpra for advice before you renew. The Boards have processes for practitioners who fall short of a standard; there is no process that makes a false declaration acceptable. In 2026 fourteen National Boards consulted on revised CPD and recency standards, so always declare against the standard in force at the time.
Between renewals, you must notify Ahpra and your Board within seven days of becoming aware of certain events, including:
- being charged with an offence punishable by 12 months' imprisonment or more;
- being convicted or found guilty of an offence punishable by imprisonment;
- your professional indemnity insurance ending;
- your right to practise at a hospital or health service being restricted or withdrawn;
- your Medicare billing privileges being restricted or withdrawn;
- restrictions imposed by a state or territory medicines and poisons regulator; and
- your registration in another country being restricted.
Ahpra states that failing to notify is not itself an offence, but it can lead to action about your conduct. Practitioners often hesitate because they are embarrassed, expect a charge to be dropped, or think the matter is unrelated to practice. None of these is a reason to delay. Notifying promptly, with advice, shows candour; Ahpra learning about the event later from someone else suggests the opposite.
The same honesty applies to employers, credentialing committees, recruiters and insurers. Answer what each question actually asks, disclose with context if unsure, and keep copies of what you submitted.
Conflicts of interest and the 2026 interim guidance
Conflicts of interest are common and not wrong in themselves. The problem is concealment, or allowing the interest to influence care. On 24 September 2026 Ahpra issued interim guidance on managing financial or commercial conflicts of interest, to be read alongside each profession's code while the codes are reviewed. Its key messages are that patient care must come before commercial interests whatever your business model or employment arrangement; that a benefit need not be cash, and can include free training or paid travel; that you should discuss a range of options, including those you or your organisation do not supply; and that disclosure must be made to each patient as part of informed consent. A statement on a website or social media is not enough.
Section 136 of the National Law makes it an offence for any person, including an employer or corporate entity, to direct or incite a practitioner to engage in unprofessional conduct or professional misconduct. That recognises the pressure some practitioners face, but it does not remove your personal responsibility for your own conduct.
If you discover your own mistake
Stop and preserve
Do not alter, delete or destroy anything. Keep the original record, claim or declaration exactly as it is.
Seek advice
Contact your professional indemnity insurer, medical defence organisation, professional association or lawyer before taking further steps.
Correct through the proper channel
Use a clearly dated addendum, a claim adjustment, voluntary acknowledgement of an incorrect Medicare payment, or an amended declaration, as advised.
Tell whoever needs to know
That may be the patient, the funder, your employer, your insurer or Ahpra. Disclosure is not an admission of misconduct; it is what the codes expect.
Fix the cause
Work out why it happened, whether a template, a time pressure, a billing habit or a gap in knowledge, and change the system so it does not recur. Keep a record of what you changed.
Scenarios
The tempting addition to the notes
A dentist receives a complaint about a failed filling and realises his notes do not record the discussion of options he believes he had. Adding the detail to the original entry would turn a possible communication issue into a dishonesty issue. Instead he leaves the entry untouched, contacts his insurer, and if he genuinely recalls the discussion, writes a clearly labelled late note explaining when it was written.
The renewal box
An occupational therapist renewing her registration realises she has not kept a CPD plan or record this year, although she attended training. Ticking yes would be a false declaration. She contacts Ahpra, declares the gap honestly, reconstructs what evidence she can, and sets up a running record for the next cycle.
The rent discount
A service provider offers a practice reduced rent if it continues its strong referral relationship. A benefit linked to referrals raises serious concerns under the National Law. The principal declines, seeks legal advice about the existing arrangement and makes sure referral decisions are made on clinical grounds.
How education can support a response
Where a probity concern has been raised, the regulator is weighing whether the risk of further dishonesty has been addressed. Education alone cannot answer that, and no course can guarantee any outcome. What structured learning can do is help you understand precisely where the obligation comes from, why your conduct mattered, and what systems make honesty the default in a busy practice: practitioner-selected billing items, regular record audits, a running CPD record and a conflicts register.
Your reflection should be specific and honest. Boards are generally unimpressed by reflection that minimises or blames others, and equally by reflection that over-states remorse without describing change. Our course on demonstrating insight covers this balance. If education forms part of an undertaking or condition, check with Ahpra that a proposed course is acceptable; our courses are independent and not accredited by Ahpra or any National Board. If you have a notification, get advice from your indemnity insurer, MDO or lawyer first, and see our notification help guide.
Related programs
The Probity and Records Program brings together honesty, documentation, billing and privacy. The Insight, Reflection and Remediation Program is designed for practitioners who need to show what they have learned and changed.
Program · 4 courses
Probity and Records Program
A$747
A$996Save A$249Courses in this program
Program · 4 courses
Insight, Reflection and Remediation Program
A$567
A$756Save A$189Courses in this program
Program · 7 courses
Ahpra Notification Response Program
A$992
A$1,323Save A$331Courses in this program
Keep your evidence organised
If you are building a response or meeting an undertaking, a structured record of learning, reflection and practice changes makes your work easier to present. The remediation evidence portfolio is designed for exactly this.
Honesty and probity: common questions
What counts as a probity issue for Ahpra?
Any concern about honesty or integrity: false or altered records, misleading reports or certificates, inappropriate billing, false declarations, undisclosed conflicts of interest, and exploiting patients financially. It sits alongside clinical, conduct and health concerns as a distinct theme.
I made a billing mistake. Should I tell someone?
Yes, with advice. Correct errors promptly and repay where required. The Department of Health, Disability and Ageing describes a voluntary acknowledgement process for incorrect Medicare payments, and voluntary disclosure is viewed far more favourably than errors found by an audit.
Can I add to my notes after a complaint?
Never change the original entry. If you genuinely recall something that was not recorded, you can add a clearly labelled late entry that states when it was written. Get advice before you do, and be clear in any response about what is recorded and what is recollection.
What happens if I ticked the CPD declaration but cannot produce evidence?
Seek advice and contact Ahpra. A false declaration is often treated more seriously than a CPD shortfall. Being candid now, and showing how you will meet the standard, is the safer course.
Do I have to tell Ahpra if I am charged with an offence?
If the offence is punishable by 12 months' imprisonment or more, you must notify Ahpra and your Board within seven days of becoming aware of the charge. Other events, such as loss of hospital privileges or Medicare billing restrictions, must also be notified. Get legal advice.
Is accepting free training from a supplier a conflict of interest?
It can be. Ahpra's 2026 interim guidance notes that a financial benefit does not have to be cash and can include free training or paid travel. Disclose relevant interests to each patient and make sure recommendations are based on clinical need and evidence.
My employer is pressuring me to meet sales targets. Am I responsible?
Yes, you remain responsible for your own conduct. The National Law also makes it an offence to direct or incite a practitioner to act unprofessionally, and the interim guidance says employers should not set incentives that push practitioners to put business interests above patients. Get advice and keep a factual record.
Can a course make a probity finding less likely?
No course can guarantee any regulatory outcome. Education can help you understand the obligations and demonstrate insight and change, which Boards consider in assessing risk. The facts of the matter, and your honesty in the process, carry the most weight.
Primary sources
- Health Practitioner Regulation National Law, section 136 austlii.edu.au
- Ahpra: Self-reporting for notice of certain events ahpra.gov.au
- Ahpra and National Boards: Shared Code of conduct ahpra.gov.au
- Department of Health, Disability and Ageing: Non-compliance debts and penalties health.gov.au
- Department of Health, Disability and Ageing: Voluntary acknowledgement of incorrect payments health.gov.au
- Professional Services Review: Inappropriate practice psr.gov.au
Links go to official regulator and government websites. Check them for the current version before relying on any requirement.
Related courses
- Probity and Financial Integrity for Health PractitionersAbout 2 hoursA$189
- Professionalism in Documentation and Record-KeepingAbout 2 hoursA$189
- Medicare Billing Compliance and the Professional Services ReviewAbout 3 hoursA$309
- Informed Consent and Financial Consent in Australian PracticeAbout 3 hoursA$309
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