Frequently asked questions

Registered health practitioners in Australia across the National Scheme professions, including doctors, nurses and midwives, dentists, pharmacists, psychologists, allied health practitioners, paramedics, Chinese medicine practitioners and Aboriginal and Torres Strait Islander health practitioners. Some courses are for all professions; others are written for a single profession using its own Board's code and standards.

No. Our courses are not accredited, not approved and not endorsed by Ahpra, any National Board or any professional body. Practitioner Ethics is an independent education provider. The National Board CPD standards generally leave it to you to choose relevant activities and record the time you spend, so you decide whether a course fits your CPD plan.

Each course is self-paced and online. It is divided into numbered sections with learning outcomes, key terms, fictional Australian case illustrations, apply-it questions and summaries, followed by a conclusion, a quick-reference guide, references to primary sources, a scenario-based assessment and a written reflective account.

Our courses are designed to take approximately 2 or 3 hours, including reading, activities, reflection and the assessment. The approximate time is shown on each course page. Some practitioners take longer, especially when they reflect carefully on their own practice, and you should record the time you actually spend.

Yes. Courses are self-paced, so you can work through them in several sittings and return to where you left off when you sign back in.

We publish profession-specific ethics and professionalism courses for each National Scheme profession, as well as courses on topics that apply to everyone. Start from the professions page, or use the course finder to match courses to your profession and the area you want to strengthen.

Courses are built on primary sources such as the National Law, Board codes, guidelines and registration standards, and time-sensitive facts are rechecked before publication. Courses are kept under review as standards change. Our editorial policy explains the full process and how to report a possible error.

Yes. Our free course is a complete example of the format, so you can see the depth, case studies, assessment and reflective account before you buy anything.

Each course states an approximate learning time, but you record the time you actually spend, in line with your National Board's CPD registration standard. We do not award points or credits. Requirements differ between professions, so check your Board's standard for the number of hours and any categories that apply to you.

Two-hour courses have 15 scenario-based multiple-choice questions with a pass mark of 12 out of 15. Three-hour courses have 20 questions with a pass mark of 16 out of 20. Both are 80%. The questions are designed so that passing depends on having worked through the course.

Review the sections linked to the questions you found difficult and attempt the assessment again. If you have trouble, contact us and we will help.

Your certificate of completion shows your name, the course title, the completion date and the approximate learning time. It confirms you completed the course and passed the assessment. Our certificates page explains how to record the learning in your CPD records.

Reflection is how learning turns into changed practice, and many Boards emphasise reflecting on the outcomes of CPD. Your reflective account also gives you better evidence than a certificate alone, particularly if you are ever audited or asked to show insight.

Doctors must meet the Medical Board's CPD registration standard through a CPD home. You can usually record self-directed learning such as our courses with your CPD home, but check its rules on how activities are categorised and what evidence it needs.

Self-directed learning that is relevant to your practice can generally form part of your CPD, but each Board sets its own total, categories and any limits on particular activity types. Plan your year so the courses you choose sit alongside clinical and other CPD, and keep your records with the reflection that shows what changed in your practice.

You can keep the certificate and your reflective account as part of your CPD records. Whether a particular activity meets your Board's requirements is for you to judge against your standard, and audits look at the whole of your CPD, including planning and reflection.

Speak to your professional indemnity insurer, medical defence organisation or a lawyer first. They can advise whether education is appropriate, what topic it should cover and when to complete it. Education is often most useful when it addresses the specific concern and is accompanied by genuine reflection.

It can help you build understanding and show reflection, but no course can guarantee any regulatory outcome. Ahpra, the Board, a panel or a tribunal decides what weight to give any education, considering the whole of the circumstances.

We cannot say. Some conditions specify the content, format or provider of education, or require the Board to approve it in advance. Read your condition carefully, ask your adviser, and check with Ahpra before enrolling if approval is required. Our course on complying with conditions and undertakings explains how this generally works.

Start with the concerns section, which groups courses by the issue raised, such as boundaries, records, communication or prescribing. Our Ahpra Notification Response Program brings together courses on responding, insight, reflection and remediation.

We do not tell Ahpra, a Board or your employer that you have taken a course. Your information is handled in line with our privacy policy. If your organisation bought your place through a team licence, it may see completion information, as explained in that licence.

Prices are shown on each course and program page. Programs bundle related courses, and our bulk-buy page explains discounts of 10% when you buy five or more courses and 20% at ten or more.

Yes. Organisations can buy places for their staff through team licences, which also give managers a simple way to allocate courses. See the organisations section for details.

A receipt is issued when you buy. If you need another copy, or a receipt in your organisation's name, email our support team with your order details.

Our refund policy explains when refunds are available and how to ask for one. Your rights under the Australian Consumer Law, including the consumer guarantees, cannot be excluded and apply in addition to anything in our policy.

No. Accounts are personal, and each certificate records the learning of the person named on it. Colleagues need their own place, and teams can use a team licence.

We collect only what we need to run your account, deliver courses, issue certificates and support you. Our privacy policy, based on the Australian Privacy Principles, explains what we collect, how we use it and how to access or correct it.

We aim for our courses to be usable by everyone, including people using screen readers, keyboard navigation and magnification. Our accessibility statement explains our approach and how to tell us about a barrier.