For organisations
Ethics and professionalism education for healthcare organisations
Give your registered staff practical, Australia-specific education on conduct, communication, records and regulation, and keep a clear record of who has completed what.
- 12 recommended courses
- Courses from A$189
- Certificate on completion
- Primary sources linked

Why organisations invest in ethics and professionalism education
Every registered health practitioner in your team is bound by their National Board's code of conduct, registration standards and guidelines. When things go wrong, the consequences rarely stay with one person. A complaint about communication, a gap in the records, a boundary issue or a billing error can involve a manager, a practice owner, a clinical lead and the wider team, as well as the practitioner who is the subject of the concern.
Most of the matters that reach regulators are not about rare clinical catastrophes. They are about everyday professional behaviour: how a practitioner explained a risk, whether consent was properly recorded, how a disagreement with a colleague was handled, what was posted online, or whether a fee was made clear before treatment. These are areas where shared understanding across a team makes a real difference, and where a short, well-designed course can change habits.
Organisations also carry their own obligations. Employers have mandatory notification duties under the National Law in defined circumstances. Workplaces are expected to take proactive steps to prevent sexual harassment and other unlawful conduct. Practices that advertise must comply with the advertising provisions of the National Law and Ahpra's advertising guidelines, and services that hold health information must meet privacy obligations. Education is not a substitute for good systems, but it is part of how a team shows it understands what is expected.
Practitioner Ethics is an independent education provider. Our courses are written for Australian registered health practitioners, are built around the shared Code of conduct and each Board's own standards, and are kept under editorial review. They are not accredited and not approved by Ahpra or any National Board. Each practitioner decides how a course fits their own CPD plan and records the time they actually spend.
Courses teams use most
These courses address issues that come up across most workplaces. Every course in the catalogue can be assigned with a team licence.
All professions
Ethics for Health Practitioners: Applying the Shared Code of Conduct
A Practical Ethical Decision Framework for Every Registered Profession
All professions
Professionalism for Health Practitioners
Conduct, Accountability and Public Trust Under the Shared Code
A$189AUD incl. GST
Add to cart: Professionalism for Health PractitionersAll professions
Reducing the Risk of Complaints and Notifications
The Everyday Habits That Keep Patients Safe and Concerns Rare
A$189AUD incl. GST
Add to cart: Reducing the Risk of Complaints and NotificationsAll professions
Effective Communication with Patients and Families
Clear, Respectful and Safe Communication That Prevents Complaints
A$189AUD incl. GST
Add to cart: Effective Communication with Patients and FamiliesAll professions
Professionalism in Documentation and Record-Keeping
Accurate, Timely and Defensible Clinical Records
A$189AUD incl. GST
Add to cart: Professionalism in Documentation and Record-KeepingAll professions
Open Disclosure in Healthcare Practice
Saying Sorry, Explaining What Happened and Supporting Patients After Harm
A$189AUD incl. GST
Add to cart: Open Disclosure in Healthcare PracticeAll professions
Teamwork and Collaboration in Healthcare
Handover, Escalation and Working Safely Across Professions
A$189AUD incl. GST
Add to cart: Teamwork and Collaboration in HealthcareWorkplace conduct
Bullying, Harassment and Respectful Workplaces in Australian Healthcare
Positive Duty, Psychosocial Safety and Professional Conduct Towards Colleagues
Health and impairment
Mandatory Notifications and Practitioner Health and Impairment
When You Must Notify, When You Need Not, and Looking After Your Own Health
Privacy and records
Privacy, Health Records and My Health Record in Australian Practice
The Privacy Act, State Health Records Laws and Handling Patient Information Well
Cultural safety
Cultural Safety in Practice: Aboriginal and Torres Strait Islander Health
Turning the Code of Conduct's Cultural Safety Duties into Everyday Clinical Practice
Advertising
Advertising a Regulated Health Service: Applying the Ahpra Advertising Guidelines
Testimonials, Claims, Titles, Before-and-After Images and Social Media Done Lawfully
Three ways to work with us
Choose the option that suits how your organisation buys and delivers learning. Many organisations combine them.
Team licences and course credits
Buy a pool of course credits, assign courses to staff by email and track completion from a manager dashboard. One credit covers one course of any length.
Live team training
Facilitated workshops online or at your site, built from our course topics and shaped around the issues your team actually faces. Quoted per group.
Partner program
For lawyers, defence organisations, indemnity providers and recruiters who want a simple way to point clients or candidates to suitable education.
Who we work with
Our catalogue covers fifteen registered professions, so mixed teams can learn from one place while each practitioner still studies material relevant to their own Board.
Hospitals and health services
Ward and department teams working across professions, where communication, open disclosure, teamwork and respectful workplace conduct sit alongside clinical care.
General practices and medical clinics
Practice principals and clinicians managing consent, records, Medicare billing, chaperones and patient complaints.
Dental groups
Multi-site groups with dentists, hygienists, therapists and prosthetists, where financial consent, advertising and records are recurring themes.
Pharmacies
Community and hospital pharmacy teams dealing with dispensing decisions, prescribing changes, privacy at the counter and commercial pressures.
Aged care and disability providers
Employers of nurses, allied health and other registered staff, where dignity, consent, documentation and mandatory notifications matter every shift.
Allied health and multidisciplinary clinics
Physiotherapy, occupational therapy, psychology, podiatry, chiropractic, osteopathy and optometry practices with boundaries, advertising and telehealth questions.
Locum and nursing agencies
Agencies that place practitioners in unfamiliar settings and want them to arrive with a shared understanding of conduct expectations.
Training and supervision settings
Supervisors of interns, registrars, provisional psychologists and practitioners with conditions who need structured material to work through.
Programs for structured team learning
Programs group related courses into a pathway. They suit induction, annual refresher cycles or a focus area agreed with your clinical governance committee.
Program · 10 courses
Ethics and Professionalism Complete Program
A$1,418
A$1,890Save A$472Courses in this program
- Ethics for Health Practitioners
- Professionalism for Health Practitioners
- Medical Ethics
- Effective Communication with Patients and Families
- Professional Boundaries for Clinicians
- Probity and Financial Integrity for Health Practitioners
- Professionalism in Documentation and Record-Keeping
- Open Disclosure in Healthcare Practice
- Clinical Competence and Patient Safety
- Demonstrating Insight for Health Practitioners
Program · 4 courses
Communication, Consent and Disclosure Program
A$657
A$876Save A$219Courses in this program
Program · 4 courses
Practice Compliance Program (advertising, cosmetic, telehealth, privacy)
A$927
A$1,236Save A$309Courses in this program
View program: Practice Compliance Program (advertising, cosmetic, telehealth, privacy)
Program · 4 courses
Probity and Records Program
A$747
A$996Save A$249Courses in this program
Comparing the options
| Team licences | Live training | Partner program | |
|---|---|---|---|
| Best for | Self-paced learning across a team, tracked centrally | Shared discussion and team-specific scenarios | Referring clients, members or candidates |
| Format | Online courses in the student portal | Facilitated sessions online or on site | Referral codes and invoicing arrangements |
| Who pays | The organisation, through prepaid credits | The organisation, on a quote per group | Agreed individually with each partner |
| Reporting | Manager dashboard and completion reports | Attendance records for each session | Completion information only with the learner's consent |
| Pricing | Per credit, shown in the live table | Quoted per group | Agreed individually |
How to get started
Tell us what you need
Use the contact form to tell us about your organisation, the professions in your team, roughly how many people you want to reach and any issues you are trying to address.
Choose an approach
We will suggest team licences, live training, a partnership or a combination, and point you to the courses or programs that best match your goals.
Set up and invite
For team licences, you buy credits and invite staff by email. For live training, we agree content, dates and format with you before confirming a quote.
Track and review
Use completion reports to see progress, and review with us at the end of the cycle what worked and what to cover next.
What we will and will not claim
We want your staff to take this education seriously, which means being straightforward about what it is.
- Courses are independent education. They are not accredited and not approved by Ahpra or any National Board, and completing them does not change a practitioner's registration status.
- Course hours are estimates. Practitioners record the time they actually spend and decide how it fits their own CPD plan and their Board's CPD registration standard.
- Doctors must belong to a CPD home; our courses can be logged as educational activities there but do not replace it.
- No course can guarantee any outcome in a notification, investigation or employment process.
- If a staff member is the subject of a notification, they should get advice from their professional indemnity insurer, medical defence organisation or lawyer. Your organisation may also need its own advice.
Supporting a staff member through a notification?
Our notification guide explains the first steps, who to contact and how education can support a response, written for practitioners and the managers who support them.
Frequently asked questions
Can we buy courses for staff from different professions?
Yes. Credits are not tied to a profession. A nurse, a pharmacist and a physiotherapist on the same licence can each take the course that fits their own Board and role, including profession-specific courses.
Do your courses count as CPD for our staff?
Each practitioner decides whether a course fits their CPD plan and records the time they actually spend. Our courses are educational activities designed to align with the shared Code of conduct and Board standards, but they are not accredited and not approved by Ahpra or the Boards.
Can we track who has completed a course?
Yes. With team licences, managers see assignments, progress and completions in a dashboard and can download completion reports for their records.
Can you run training specifically for our team?
Yes. Live training is built from our course topics and adapted to your setting, delivered online or at your site. It is quoted per group once we understand what you need.
Can we use your courses as part of managing a performance or conduct concern?
Many organisations use them to support learning after an incident or complaint. Keep the education separate from any formal process decision, and make sure the practitioner has access to independent advice where the matter is serious or may involve the regulator.
Is there a minimum number of credits?
Team licences start at the smallest tier shown in the live pricing table. If you only need a few courses for individuals, the multi-buy discounts on our bulk-buy page may suit you better.
Do you offer a partnership for law firms or defence organisations?
Yes. Our partner program gives lawyers, indemnity providers and recruiters a simple way to refer people to suitable education, with options such as member codes and bulk invoicing. We make no promises about how a Board will view any course.
How do we pay?
Team licences can be paid by card or by invoice, and we can work with your purchase order process. Live training is invoiced against an agreed quote.
Primary sources
- Ahpra: Shared Code of conduct ahpra.gov.au
- Ahpra: Mandatory notifications ahpra.gov.au
- Ahpra: What to expect if a concern is raised about you ahpra.gov.au
- Ahpra: Support services for practitioners ahpra.gov.au
Links go to official regulator and government websites. Check them for the current version before relying on any requirement.
Related courses
- Ethics for Health PractitionersAbout 2 hoursA$189
- Professionalism for Health PractitionersAbout 2 hoursA$189
- Reducing the Risk of Complaints and NotificationsAbout 2 hoursA$189
- Effective Communication with Patients and FamiliesAbout 2 hoursA$189
Received a notification?
Calm first steps: who to call first, what not to do and where education fits in your response.
Find the right course
Three quick questions to a short list of courses for your profession and situation.
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