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Independent ethics and professionalism CPD for Australian health practitioners

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Paid tool

Reflective Practice Workbook

Guided prompts that move your writing from what happened to what you will do differently, saved in one place for CPD, supervision and audits.

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Key facts

  • 4 recommended coursesEach with an assessment and reflection
  • Courses from A$189AUD, including GST
  • Certificate on completionKeep it with your CPD records
  • Primary sources linkedRegulator and government documents

Why reflection is hard to write

Most practitioners reflect constantly, in the car home or over a coffee after a difficult consultation. Writing it down is different. Written reflections often stall in description: a detailed account of what happened, a sentence about how it felt, and a vague promise to do better. National Boards ask for reflection because it shows how learning changes practice, and that is exactly the part that tends to go missing.

A reflective model gives your thinking a structure. It prompts you to analyse why something happened, to connect it to evidence and standards, and to commit to a specific change. The workbook builds those prompts into a guided writing space, so you can produce a useful reflection in ten minutes for a routine event, or work through a significant incident in depth.

Reflection, insight and remediation build on each other.

The models in the workbook, in plain language

Gibbs' reflective cycle

Gibbs' cycle has six stages: describe what happened, explore your feelings, evaluate what went well and less well, analyse why, draw conclusions about what else you could have done, and write an action plan. It is thorough and is the basis for the structure in Ahpra's information sheets on reflective reports, so it suits significant events and formal writing. Its common trap is spending too many words on description and feelings. The workbook nudges you to give analysis, conclusion and action at least half the space.

Driscoll's What? So what? Now what?

Three questions, developed for health practice by John Driscoll from earlier work by Terry Borton. What happened and what was my part in it? So what does it mean for my practice, the patient and the system, and what do the standards say? Now what will I do differently? It is quick, which makes it ideal for everyday CPD entries and short debriefs.

Rolfe's framework

Gary Rolfe and colleagues took the same three questions and added detailed sub-prompts under each one. That turns a quick model into one that can go deeper when you need it: you can answer the headline questions in a few lines, or work through the sub-prompts when a situation deserves more thought.

Other lenses for particular situations

The workbook also offers prompts drawn from Johns' structured reflection, useful for complex ethical and interpersonal situations, and Brookfield's four lenses, which ask you to view an event through your own eyes, the patient's, your colleagues' and the evidence. These help when you suspect your own assumptions are part of the story.

Choosing a model

SituationSuggested modelTypical length
Routine CPD activity such as a course or articleWhat? So what? Now what?A short paragraph
Feedback, a near miss or a difficult conversationRolfe's frameworkHalf a page
Significant event, complaint or formal reportGibbs' cycleOne to two pages
Ethical dilemma or conflict with a colleagueJohns' cuesHalf a page to a page
Checking your assumptions, including cultural safetyBrookfield's four lensesHalf a page

What the workbook does

Designed to make good reflection a habit rather than a renewal-time scramble.

  • Guided prompts

    Each model opens as a set of prompts with examples of strong and weak answers, so you know what each stage is asking for.

  • Saved reflections

    Every reflection is saved in your portal, dated and tagged by topic, model and CPD goal.

  • Prompt library

    Starter prompts for common situations: a complaint, an adverse event, a boundary question, a records error, a conflict with a colleague, a course you completed.

  • Language check

    Gentle reminders where writing drifts into blame, minimising or vague promises, with suggestions to make ownership and change specific.

  • Confidentiality reminders

    Prompts to de-identify patients, colleagues and places before you save or export.

  • Export

    Download individual reflections or a collection for a CPD audit, a supervisor or your own records.

Using the workbook after a significant event

  1. Pause first

    Write when you are calm enough to be honest. If the event is part of a complaint or notification, speak to your indemnity insurer or defence organisation before writing anything you may submit.

  2. Choose Gibbs' cycle

    Open a new reflection with the Gibbs template and give the event a neutral, de-identified title.

  3. Describe briefly and objectively

    Record what happened in a few sentences without conclusions or excuses.

  4. Spend most of your time on analysis

    Work through the analysis prompts: contributing factors, what the standards say, other explanations, and how the patient or others experienced it.

  5. Commit to specific actions

    Write actions with a timeframe and a way of checking they worked, then link them to your CPD plan.

  6. Revisit in a month

    Add a follow-up note on what you actually changed and whether it worked. Sustained change is the most persuasive part of any reflection.

Tool prices

What is included for A$39

Twelve months of access in your student portal, saved reflections and exports at any time. The workbook does not write reflections for you and does not check them against a Board's requirements. Its job is to help you think clearly and write in your own words, which is what makes a reflection credible.

If you need to write a single statement quickly, start with the free reflective statement template. If you want to learn the skill in depth, the course on reflective practice and writing a reflective statement covers the models, worked examples and the structure Ahpra's information sheets describe.

Frequently asked questions

Which reflective model does Ahpra prefer?

Ahpra's information sheets on reflective reports after education or mentoring recommend a structure based on Gibbs' reflective cycle, while saying it is not the only acceptable format. The Medical Board has not adopted those information sheets, so doctors should check what their Board requires in their case.

Can I use the workbook for my CPD reflections?

Yes. Many Boards expect reflection on how CPD affects your practice. The workbook keeps those reflections dated and organised, and you can link them to entries in the CPD Portfolio.

Is my writing private?

Yes. Reflections are stored in your own portal account and are visible only to you unless you export and share them.

Should I write about a current complaint in the workbook?

You can, but get advice from your indemnity insurer, defence organisation or lawyer before writing anything you may submit. Keep entries de-identified and factual.

How long should a reflection be?

Long enough to show analysis and change. A routine CPD reflection might be a paragraph; a formal reflective report is usually much longer, with each section developed.

Does the workbook explain Gibbs, Rolfe and Driscoll in detail?

Each model includes a plain-language explanation, prompts and examples. The reflective practice course goes further, with worked examples and common pitfalls.

Primary sources

Links go to official regulator and government websites. Check them for the current version before relying on any requirement.

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